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Payments Shipping & Returns

Payments

We accept all major credit cards, Apple Pay and PayPal.

Returns Policy

We offer returns on our items but do to the nature of them being vintage no product specific warranties actual or implied are offered. Returns must be made within 2-days of receiving the item. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.  The buyer will be responsible for return shipping. Please send us the tracking number Contact Us.

Please contact us immediately for items damaged by shipper.

Refunds will be issued within 48 hours after receipt of the item in the same condition as sent. The refund will be in the same form as the original payment. If paid by credit card please allow a few days for the banks to process it.

Shipping

We currently offer FREE 1st Class shipping to the United States only. All orders will be processed within 1-2 business days. Friday orders will ship on Monday.

We use USPS 1st Class to ship all are package and each package will come with a tracking number. 

Privacy Policy

 

VintageMARK recognizes the importance of protecting the privacy of the personal and financial information of each of our clients and visitors.  

 

  1. 1.    We do not sell, rent or disclose our clients' names, addresses, email addresses or any other personal information of any kind to any entity outside of VintageMARK except to process your order and ship to you, unless required by law.  
  2. 2.    Information you choose to share is used only to communicate with you about your questions, purchases, orders and make your experience with us effortless.
  3. 3.    We do share limited specific information to third parties such as the United State Postal Service and our third party insurance provider in order to expedite your purchase to you.
  4. 4.    Information we collect may include your name, email address, telephone numbers, billing and shipping addresses, credit card information so that we can complete your order.  All financial information is permanently removed from our databases after each transaction.

 

Security

 

We use appropriate security measures with encryption to protect the information you provide. This technology is the existing gold standard of security that e-commerce sites hold. You will see a lock symbol before the URL on any page gathering your personal information to complete an order.

 

We do want to emphasize that all financial information, including credit card data, if submitted online is fully encrypted, and that by accessing and using the website, you consent to VintageMARK the collection, use, and disclosure of your information as described in this privacy policy.  While we take all reasonable steps to protect your personal information, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients.